BFSI

Banking Software services

We offer our services around number of international Banking products with our domain expertise and technical skills. Our portfolio of services spans across Product Customization, Implementation, Technical support, IT Operations, Migration, System/Integration Testing, User Acceptance Testing (UAT) and User Training. We have expertise in retail, corporate, CRM, eBanking, mBanking, investment banking and other systems in the banking domain.

We have deep expertise working on widely used banking products such as Finacle (from Infosys) and Flexcube (from Oracle) in Testing, customisation, implementation and production support. Our pool of domain and technical experts have woven success stories every time.

Our Portfolio of Services

1. Application Maintenance
2. Application Operations
3. Application & Data Transformation services
4. Services we offer under each of the activities are mentioned above

Application Maintenance

1. Migration
2. Implementation
3. 24*7 Application Support
4. Incident & Problem Management
5. Enhancements / Customization
6. Testing Services
7. 3rd Party Vendor Management

Application Operations

1. L1 & L2 Support
2. SLA Management
3. Help Desk
4. Production Support & Administration (L3 support)
5. Release Management
6. SCM Activities
7. EOD / BOD and Backup Activities
8. User Training

Application and Data Transformation Services

1. Customization as per the client requirements
2. Version Upgrades
3. Roll out Support
4. Data Transformation services for Downstream Applications (Interfaces)

Business Benefits to our customers

1. Always ensured that SLA’s are met
2. Improve Application Operation & Performance through effective monitoring and management
3. Improve Operational Excellence through real time monitoring and resolution
4. Improved IT Reliability and Efficiencies
5. Over 20% reduction in cycle time
6. 100% Compliance management
7. Near 0% Risk in IT/ERP Operations
8. 99% Systems Uptime

OAKSYS believes in value addition. In order to provide better value to customers,
OAKSYS has created a focused unit – Banking Business Unit (BBU).

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Financial services and Insurance

We offer our testing and test automation services for a variety of applications related to financial services and insurance domains and across a variety of technologies. Web based, client-server based software, mobility, cloud testing, agile testing, Big data, BI/analytics and such other applications are covered.

We have Expertise in Testing and QA of Guidewire Insurance Suite (Policy center, Billing Center, Claim center). We can conduct customization testing, user acceptance testing or Automated testing for functionality and performance.

We bring about right mix of business process knowledge, technical expertise and cutting edge technology to deliver flexible and scalable system to suit current and future requirements through inherent quality culture and process maturity. Oak Systems has a proven track record of establishing and running dedicated software labs with disciplined and mature processes. Our service capabilities delivered through our “Any-shore” model, can help companies lower costs, improve productivity and increase customer satisfaction.

At OAKSYS, we craft innovative, integrated Testing solutions and services to cater to Banking and Financial Institutions across the globe, taking care of their domain specific challenges and fast-paced industry trends. Armed with a mix of technical professionals and seasoned industry experts, OAKSYS provides Testing & other software services of the highest quality.

OAKSYS specializes in interpreting the user requirements under the FURPS+ model. The functional and non-functional requirements are clearly understood under this model for IT delivery.

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