Banking Business Unit (BBU)
Under BBU, we offer our services around number of international Banking products with our domain expertise and technical skills. Our portfolio of services spans across Product Customization, Implementation, Technical support, IT Operations, Migration, System/Integration Testing, User Acceptance Testing (UAT) and User Training. We have expertise in retail, corporate, CRM, eBanking, mBanking, investment banking and other systems in the banking domain.
Our Portfolio of Services
1. Application Maintenance
2. Application Operations
3. Application & Data Transformation services
Services we offer under each of the activities are mentioned above
Application Maintenance
1. Migration
2. Implementation
3. 24*7 Application Support
4. Incident & Problem Management
5. Enhancements / Customization
6. Testing Services
7. 3rd Party Vendor Management
Application Operations
1. L1 & L2 Support
2. SLA Management
3. Help Desk
4. Production Support & Administration (L3 support)
5. Release Management
6. SCM Activities
7. EOD / BOD and Backup Activities
8. User Training
Application and Data Transformation Services
1. Customization as per the client requirements
2. Version Upgrades
3. Roll out Support
4. Data Transformation services for Downstream Applications (Interfaces)
Business Benefits to our customers
1. Always ensured that SLA’s are met
2. Improve Application Operation & Performance through effective monitoring and management
3. Improve Operational Excellence through real time monitoring and resolution
4. Improved IT Reliability and Efficiencies
5. Over 20% reduction in cycle time
6. 100% Compliance management
7. Near 0% Risk in IT/ERP Operations
8. 99% Systems Uptime
OAKSYS believes in value addition. In order to provide better value to customers, OAKSYS has created a focused business unit – Banking Business Unit (BBU).
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Retail & Corporate banking
Nowadays, Technology advancements in core banking have led to a major transformation in the banking industry. Customers’ demand for versatility in products is increasing day-by-day and this has become a great challenge for banks. We have expertise in Retail, Corporate, Trade Finance, Payment Systems & ATM’s (ISO 8583), CRM, eBanking, mBanking, Investment Banking, Islamic banking
Payment Systems
Oaksys aims to provide unrivaled value to its customers by providing Quality at competitive & cost effective prices with high standards of service, and ensure that our customers have the service possible. In order to provide better customer focus, Oak Systems has setup a unique Banking Business Unit (BBU). Under BBU, we offer our services
Internet Banking & M Banking
We have expertise in Retail, Corporate, Trade Finance, Payment Systems & ATM’s (ISO 8583), CRM, eBanking, mBanking, Investment Banking, Islamic banking and other verticals in the banking domain. At OAKSYS, we craft innovative, integrated Testing solutions and services to cater to Banking and Financial Institutions across the globe, taking care of their domain specific challenges